Features

Powerful Features for Social Media Management

Everything your team needs to monitor, analyze, and engage across all your social channels — powered by AI.

Built for modern teams

From real-time sentiment analysis to AI-powered responses, SocialPulse gives you every tool you need to stay on top of your social presence.

Sentiment Analysis Live

AI-powered classification of every comment into positive, negative, neutral, business lead, or inquiry — complete with confidence scores and keyword extraction.

Unified Inbox Live

All your comments, messages, and mentions from Facebook, Instagram, YouTube, LinkedIn, Twitter, and Google Reviews in one searchable, filterable stream.

Review Management Live

Monitor and respond to Google Reviews alongside your social comments. Track star ratings, identify trends, and manage your online reputation from one place.

Social Listening Live

Track brand mentions, industry keywords, and competitor activity across the social web. Get alerted when conversations spike or sentiment shifts.

Social Publishing Live

Create, schedule, and publish posts across multiple platforms from one composer. Preview how posts will look on each channel before they go live.

AI Response Engine Live

Smart auto-reply suggestions that match your brand voice and context. Set up rule-based automation or let AI craft personalized responses for each comment.

Analytics & Reporting Live

Interactive dashboards with sentiment trends, platform comparisons, engagement metrics, peak activity hours, and trending keyword analysis with export support.

Competitive Benchmarking Live

Compare your social performance against competitors. Track share of voice, engagement rates, and sentiment differences to find your competitive edge.

Automation & Workflows Live

Build custom workflows triggered by sentiment changes, keyword matches, or engagement patterns. Automate routing, tagging, and escalation for your team.

Command Centre Live

A real-time operations dashboard for your social media war room. Live feeds, alerts, team assignment queues, and big-screen mode for monitoring at scale.

Ready to take control of your social presence?

Start with a free account and explore all core features. Upgrade when your team needs more power.